Storage systems are critical infrastructure. A failed disk, degraded RAID array, or controller issue can threaten your data and operations. SwitchICT provides proactive storage maintenance with health monitoring, firmware management, and SLA-backed onsite replacement for all major storage platforms.
Proactive SMART and controller health monitoring
Firmware and microcode management for storage arrays
Onsite disk and component replacement with SLA
Support for SAN, NAS, tape libraries, and JBODs
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Storage health monitoring
We continuously monitor the health of your storage infrastructure to detect issues before they cause data loss or downtime:
Disk SMART monitoring for predictive failure detection
RAID array health and rebuild status monitoring
Access hygiene: MFA enforcement, RDP lockdown, admin privilege reduction
Capacity utilization monitoring with threshold alerts
Temperature and environmental monitoring
Firmware & microcode management
Keeping storage firmware up to date is essential for security, stability, and performance. We manage the firmware lifecycle for your storage systems:
Scheduled firmware and microcode updates during maintenance windows
Pre-update compatibility verification and risk assessment
Rollback plans for every update
Documentation of all changes for compliance records
Onsite disk & component replacement
When a disk or component fails, rapid replacement minimizes rebuild times and reduces the risk of data loss:
Next-business-day or 4-hour onsite response
Stocked replacement disks for common platforms
RAID rebuild monitoring after replacement
Post-replacement validation testing
Supported storage platforms
We support a wide range of enterprise storage systems:
SAN: Dell EMC, HPE 3PAR/Primera/Alletra, NetApp, Pure Storage
NAS: Synology, QNAP, NetApp, Dell EMC Isilon
Tape libraries: HPE StoreEver, IBM, Quantum
JBODs and DAS from all major server vendors
Why SwitchICT
Tailored to your needs
Every solution is scoped to your environment, budget, and priorities. No fixed packages.
Direct personal support
You work directly with our team. No call centers, no ticket queues, no outsourced helpdesks.
Fast response times
SLA-backed response with onsite support available across Europe.
Security-first approach
Every service is designed with security best practices built in from the start.
Worldwide coverage
Serving businesses globally with local expertise and international reach.
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Frequently Asked Questions
Dell EMC, HPE, NetApp, Pure Storage, Synology, QNAP, and most enterprise storage platforms.
Yes, we monitor capacity utilization and alert you before storage fills up so you can plan expansion proactively.
Yes, we support tape library maintenance including cleaning, drive replacement, and firmware management.
We detect the failure proactively, dispatch a replacement disk, and monitor the RAID rebuild to ensure data integrity.
Ready to get started?
Tell us your requirements and get a competitive offer within 24 hours.