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Endpoint Detection & Response (EDR)

Managed EDR for Advanced Threat Defense


Traditional antivirus is not enough against modern ransomware and hands-on-keyboard attacks. Our managed Endpoint Detection & Response (EDR) service improves visibility, detection, and response across your endpoints, aligned to business-grade SLAs with expert triage and containment support.

   Behavioral threat detection catches what signature-based AV misses

   Rapid containment and endpoint isolation to minimize blast radius

   Centralized visibility across laptops, workstations, and servers

   Clear escalation paths and response support when incidents trigger


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What is EDR and why it matters

EDR goes beyond classic antivirus by focusing on behavior, telemetry, and response capabilities. Instead of only blocking known malware signatures, EDR detects suspicious activity such as credential dumping, lateral movement, ransomware encryption behavior, and persistence mechanisms. The result: faster detection, shorter dwell time, and cleaner recovery.

  Detect threats that bypass traditional antivirus

  Reduce attacker dwell time from months to hours

  Support faster, informed recovery decisions with forensic telemetry

Endpoint hardening baseline

Strong EDR outcomes start with a consistent security baseline. We help establish practical hardening measures:

  Reducing unnecessary local admin privileges across all devices

  Applying secure configuration policies aligned to CIS benchmarks

  Improving patch posture to reduce known vulnerability exposure

  Disabling unnecessary services, protocols, and legacy authentication


Detection, alerting, and triage

We deploy EDR agents and configure detection policies aligned to your risk profile. Our focus is on signal quality, reducing alert fatigue so your team responds to real threats:

  Priority-based alerting with severity classification

  Context-rich incident summaries with attack timeline

  Expert triage support and recommended response actions

  Continuous policy tuning to reduce false positives

Containment and response actions

When a threat triggers, speed is critical. Depending on the agreed scope, response actions include:

  Isolating compromised endpoints from the network within minutes

  Stopping malicious processes and removing persistence

  Blocking indicators of compromise (hashes, domains, IPs)

  Supporting safe restore paths after containment is confirmed

Reporting and security posture improvement

EDR provides ongoing operational and management visibility:

  Coverage overview: what is protected and where gaps exist

  Incident trends and detection effectiveness metrics

  Recommendations to improve resilience based on observed activity

  Compliance-ready reporting for audit requirements


Why SwitchICT

  Tailored to your needs
Every solution is scoped to your environment, budget, and priorities. No fixed packages.

  Direct personal support
You work directly with our team. No call centers, no ticket queues, no outsourced helpdesks.

   Fast response times
SLA-backed response with onsite support available across Europe.

   Security-first approach
Every service is designed with security best practices built in from the start.

   Worldwide coverage
Serving businesses globally with local expertise and international reach.


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Need hardware too?

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  Frequently Asked Questions

Antivirus blocks known threats using signatures. EDR adds behavioral detection, process telemetry, and active response capabilities to catch advanced threats that bypass traditional signatures.

We work with enterprise-grade EDR solutions and recommend based on your environment, budget, and existing security stack.

In most cases, the EDR solution replaces legacy AV to avoid conflicts. We handle the transition during deployment.

Typical deployment takes 1-2 weeks for most environments. We start with a pilot group before full rollout.

Ready to get started?

Tell us your requirements and get a competitive offer within 24 hours.