Traditional antivirus is not enough against modern ransomware and hands-on-keyboard attacks. Our managed Endpoint Detection & Response (EDR) service improves visibility, detection, and response across your endpoints, aligned to business-grade SLAs with expert triage and containment support.
Behavioral threat detection catches what signature-based AV misses
Rapid containment and endpoint isolation to minimize blast radius
Centralized visibility across laptops, workstations, and servers
Clear escalation paths and response support when incidents trigger
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What is EDR and why it matters
EDR goes beyond classic antivirus by focusing on behavior, telemetry, and response capabilities. Instead of only blocking known malware signatures, EDR detects suspicious activity such as credential dumping, lateral movement, ransomware encryption behavior, and persistence mechanisms. The result: faster detection, shorter dwell time, and cleaner recovery.
Detect threats that bypass traditional antivirus
Reduce attacker dwell time from months to hours
Support faster, informed recovery decisions with forensic telemetry
Endpoint hardening baseline
Strong EDR outcomes start with a consistent security baseline. We help establish practical hardening measures:
Reducing unnecessary local admin privileges across all devices
Applying secure configuration policies aligned to CIS benchmarks
Improving patch posture to reduce known vulnerability exposure
Disabling unnecessary services, protocols, and legacy authentication
Detection, alerting, and triage
We deploy EDR agents and configure detection policies aligned to your risk profile. Our focus is on signal quality, reducing alert fatigue so your team responds to real threats:
Priority-based alerting with severity classification
Context-rich incident summaries with attack timeline
Expert triage support and recommended response actions
Continuous policy tuning to reduce false positives
Containment and response actions
Isolating compromised endpoints from the network within minutes
Stopping malicious processes and removing persistence
Blocking indicators of compromise (hashes, domains, IPs)
Supporting safe restore paths after containment is confirmed
Reporting and security posture improvement
Coverage overview: what is protected and where gaps exist
Incident trends and detection effectiveness metrics
Recommendations to improve resilience based on observed activity
Compliance-ready reporting for audit requirements
Why SwitchICT
Tailored to your needs
Every solution is scoped to your environment, budget, and priorities. No fixed packages.
Direct personal support
You work directly with our team. No call centers, no ticket queues, no outsourced helpdesks.
Fast response times
SLA-backed response with onsite support available across Europe.
Security-first approach
Every service is designed with security best practices built in from the start.
Worldwide coverage
Serving businesses globally with local expertise and international reach.
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Frequently Asked Questions
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