SwitchICT provides 24/7 server hardware monitoring to detect failures, overheating, and component degradation before they cause unplanned downtime. Our proactive approach, combined with SLA-backed onsite replacement, keeps your servers running reliably and cost-effectively.
24/7 proactive server monitoring with predictive failure detection
Onsite hardware replacement with next-business-day or 4-hour SLA
All major server brands: HPE, Dell, Lenovo, Supermicro
Flexible contracts from single servers to full datacenter coverage
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Proactive monitoring & predictive maintenance
Our monitoring systems track server health indicators around the clock: CPU temperatures, disk SMART data, memory ECC errors, PSU status, and fan speeds. Issues are detected and flagged before they impact operations, allowing scheduled replacement instead of emergency response.
IPMI/iLO/iDRAC integration for out-of-band monitoring
Predictive disk failure detection using SMART analytics
Temperature and power monitoring with threshold alerts
Automated ticket creation and escalation workflows
Onsite server hardware replacement
When hardware issues are detected, our onsite replacement service ensures rapid resolution with minimal disruption. We maintain stock of common server replacement parts and deploy experienced engineers:
Next-business-day (NBD) or 4-hour onsite response options
Experienced engineers for HPE, Dell, Lenovo, and Supermicro platforms
Replacement parts from verified, tested stock
Post-replacement validation and burn-in testing
Third-party maintenance (TPM) alternative
For organizations looking to extend the lifecycle of out-of-warranty or end-of-life servers, our third-party maintenance program provides an alternative to expensive OEM contracts. We deliver the same response SLAs at significantly lower cost, often 40-60% less than manufacturer support renewals.
Flexible contracts and SLAs
We offer maintenance contracts tailored to your server environment, from single servers to full datacenter coverage. SLAs are clearly defined and measurable:
Choose between NBD and 4-hour onsite response
Business hours or 24/7 coverage options
Single-server or fleet-wide contracts
Quarterly reviews and SLA compliance reporting
Why SwitchICT
Tailored to your needs
Every solution is scoped to your environment, budget, and priorities. No fixed packages.
Direct personal support
You work directly with our team. No call centers, no ticket queues, no outsourced helpdesks.
Fast response times
SLA-backed response with onsite support available across Europe.
Security-first approach
Every service is designed with security best practices built in from the start.
Worldwide coverage
Serving businesses globally with local expertise and international reach.
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Frequently Asked Questions
HPE ProLiant, Dell PowerEdge, Lenovo ThinkSystem, Supermicro, and most enterprise server platforms.
We offer NBD and 4-hour onsite response options. Response SLAs are defined in your maintenance contract.
Yes, our TPM program is specifically designed for out-of-warranty and end-of-life server hardware at significantly lower cost than OEM renewals.
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